Paragon Micro

Why are you considering a new UCaaS solution? * Please select any of the following drivers for changing your phone system. If none apply, please select 'Other' and provide additional context below

Please select any of the following drivers for changing your phone system. If none apply, please select 'Other' and provide additional context below

I have a legacy PBX that is out of warranty

I have experienced a recent outage and want a more reliable solution

I have a service contract expiring soon and want to explore my options

I am paying too much for my current solution

I am not satisfied with the quality of technical support I receive

I have outgrown my current system and need something that scales

I no longer want to be responsible for managing my telephony environment

I have too many disparate systems and want to consolidate to a cloud-based solution

Current PBX (check all that apply) * If you have multiple systems across different offices, please check all that apply

Avaya

Cisco

Mitel

NEC

Panasonic

Toshiba

UCaaS

Are you interested in remaining on the same PBX platform? For example, with Cisco, some providers may be able to offer a hosted solution (Cisco HCS).

Yes, move to hosted solution on the same platform

No, looking for a new, hosted PBX platform

No preference

Do you want to reuse your existing handsets?

Yes, preferred

No preference

No, replace them

Total # of users in scope (not common area phones) *

Do you have any remote or Work at Home (WAH) employees?

Yes

If applicable, what are you doing to maintain compliance today?

Are you required to purchase only from a select list of technology vendors approved by a government purchasing vehicle/contract? If so, please name the government purchasing vehicle/contract (ex. NASPO), and approved vendors (if known).

Are you interested in a new Contact Center solution?

Yes

OPTIONAL - Feel free to include an attachment listing your sites and number of users at each.

Please list domestic sites and number of users at each.

Do you have international sites?

Yes

Which regions will require voice services?

North America

Latin America

Europe, Middle East, Africa

Asia Pacific

Please list international sites (by country) and number of users at each.

Do any of your international sites require a local DID? Inbound & outbound - users can receive and place calls with an in-country phone number. Inbound only - virtual local DID; outbound calls display US telephone number and incur LD charges.

Inbound & outbound - users can receive and place calls with an in-country phone number. Inbound only - virtual local DID; outbound calls display US telephone number and incur LD charges.

Yes, for inbound AND outbound calling.

Yes, for inbound calling only.

No, not needed.

First Name (Client) *

Last Name *

Title

Email Address *

Phone Number *

Company *

# Employees *

Industry *

HQ Address *

Address Line 2

City *

Country

USA

Canada

Trusted Advisor/Account Manager *

TA/AM Email Address *

TA/AM Phone Number

Paragon Support

Required Info

Contact Center

Application Integrations

Locations

Network

Helpful Info

Administration